Privacy Policy

Ever Portrait LLC ("we," "us," "our") operates the EverPortrait personalized digital portrait service. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or otherwise contact us.

Information We Collect

When you place an order, request a quote, or contact us, we may collect:

• Your name
• Email address
• WhatsApp number or other contact details
• Photos you submit for artwork
• Order details and preferences
• Payment confirmation details (we do not store full card numbers — payments are processed by our third-party payment provider)
• Messages and correspondence you send us

How We Use Your Information

We use the information we collect only to:

• Create and deliver your personalized artwork
• Communicate with you about your order
• Process payments and issue receipts
• Provide customer support
• Improve our products, website, and services
• Comply with legal or regulatory obligations

Your Photos

Photos you upload or send us are used solely to create the artwork you requested. We do not sell, license, or share your photos with third parties for marketing or any purpose unrelated to producing your order. With your separate, explicit permission, we may occasionally showcase anonymized or consented example artwork for portfolio purposes — never without asking first.

Cookies

Our website uses cookies to keep essential features working, remember your preferences, and understand how visitors use the site. You can manage or withdraw cookie consent at any time through the cookie settings on our website. See our Cookie Policy for details.

Third-Party Services

We may share limited information with trusted third-party providers who help us operate our business, including:

• Website hosting providers
• Analytics providers
• Payment processors
• Messaging platforms (such as WhatsApp) used to communicate about your order

These providers only receive the information necessary to perform their function and are not permitted to use it for their own marketing purposes.

Data Retention

We retain your personal information and submitted photos for as long as necessary to fulfill your order, respond to any follow-up requests, and meet our legal and accounting obligations. You may request deletion of your data at any time, as described below.

Data Security

We take reasonable technical and organizational measures to protect your personal information and submitted images against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you are located, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to certain uses of your information

To exercise any of these rights, contact us using the details below.

Children's Privacy

Our services are intended for adults placing orders on behalf of themselves or their families. Portraits may depict children only when submitted by a parent or legal guardian. We do not knowingly collect personal information directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.